Resources

Warranties

Wallcovering

Limited and Exclusive Warranty

In addition to any applicable manufacturers' warranty, Wolf-Gordon warrants to the buyer that for a period of five years from the date of shipment, our wallcovering products will be free of 
defects not detectable by proper professional inspection prior to hanging or after three strips have been hung. Industry practice also requires that installation discontinue on detectably defective material when no more than three strips have been hung. Wolf-Gordon's limited and exclusive warranty is not assignable and is not transferable to subsequent purchasers and/or owners of the products. This warranty only applies in instances where the products have been professionally installed according to Wolf-Gordon's current recommended Installation and Maintenance Guidelines and product technical information.

This limited warranty does not cover and expressly excludes any damage, loss, cost, defect, or deficiency arising out of or relating to: (a) accident, abuse, misuse, or vandalism; (b) mold and mildew; (c) use of incompatible materials, accessories, or supplies; (d) abnormal conditions of use including use on walls subject to moisture infiltration or accumulation; (e) improper storage, handling, installation, or maintenance; (f) design, installation, or construction defects and/or deficiences of any kind or nature; (g) fire, flood or other acts, omissions, causes, or events beyond the control of Wolf-Gordon; or (h) wallcovering that has been altered by anyone other than Wolf-Gordon; or (i) any other loss, cost, damage, defect, or deficiency not within the scope of this limited and exclusive warranty.

This limited warranty is the sole and exclusive warranty given by Wolf-Gordon with respect to this product. All other representations or warranties, express or implied, are expressly disclaimed, including any implied warranties of merchantability, fitness for a particular purpose or any implied warranties claimed to arise from trade usage, custom, or course of dealing. 
Buyer's sole and exclusive remedy shall be replacement of the defective product or refund of 
the purchase price, at Wolf-Gordon's option.

In no event will Wolf-Gordon be liable for indirect, consequential, special, or exemplary damages, whether based in contract, tort, warranty, strict liability, or otherwise. This limited and exclusive warranty shall supersede and control any other representations and/or warranties with respect to this product. In no event shall Wolf-Gordon's liability exceed the purchase price and/or invoiced value of the goods.

All claims for defects hereunder must be presented to Wolf-Gordon, in writing, within thirty (30) days after buyer discovers and/or should have discovered the alleged defect(s). Wolf-Gordon shall then be provided a reasonable opportunity to examine the allegedly nonconforming product and verify any such defect before its use or further processing. Failure of buyer to comply with these notice provisions shall constitute a waiver by buyer of all claims in respect thereto.

Wood Veneer Wallcovering

Limited and Exclusive Warranty

The Customer shall understand that the materials will perform satisfactorily when installed in strict compliance with the Manufacturer recommendations. If the Customer is unsure of these recommendations or did not receive installation guidelines, the Customer shall contact Wolf-Gordon Customer Service at 800 347 0550 to request the proper documentation.

This product consists of a natural wood veneer laminated to a backer. Subject to the conditions and limitations herein, the Manufacturer shall warrant the bond of the wood veneer to its backer from delamination for a period of no less than five (5) years, provided that installation guidelines were followed.

No other claims will be considered due to conditions including, but no limited to, variances in atmospheric conditions, skill level of the Installer, tool defect, chemical altering, surface conditions of substrate or improper use.

It is the sole responsibility of the Customer to inspect materials prior to use. The Manufacturer shall not be responsible for hidden or latent defects not discoverable upon initial inspection of goods. The Manufacturer, at its sole discretion, may require unused material to be returned for inspection and quality control testing.

The Manufacturer is not responsible or liable for any claims, damages and the like in any way related to or arising in connection with the occurrence or presence of any mold or other organisms that may grow in the covered or any other areas of the building. Customer will indemnify, defend and hold harmless the Manufacturer for any potential or realized property damage or health or safety issues because of airborne pollutants or any other type of hazardous materials or organisms found in the covered or any other areas of the building.

This Limited Warranty is the sole and exclusive warranty given by the Manufacturer. The Manufacturer makes no other or additional warranty, whether expressed or implied, including, without limit, the implied warranties of merchantability and fitness for a particular purpose, all of which are hereby expressly disclaimed. The Customer’s sole remedy and the Manufacturer’s sole liability shall be limited to product replacement. The Manufacturer will not be liable for direct, consequential or incidental damages, including without limitation lost profits, lost labor, punitive damages, loss of use damages, loss of value damages, damage to other property, etc., even if the Manufacturer is aware of the possibility of these damages occurring. All claims made under this Limited Warranty must be in writing to the Manufacturer within 90 days of the first knowledge of any defect, and within the warranty period or such claims are waived.

Wall Protection

RAMPART® Limited and Exclusive Warranty

In addition to any applicable manufacturers’ warranty, Wolf-Gordon warrants to the buyer that for a period of five years from the date of shipment, our RAMPART wall protection products will be free of defects not detectable by proper professional inspection prior to hanging. Industry practice also requires that installation discontinue on detectably defective material when no more than three strips have been hung. Wolf-Gordon’s limited and exclusive warranty is not assignable and is not transferable to subsequent purchasers and/or owners of the products. This warranty only applies in instances where the products have been professionally installed according to Wolf-Gordon’s current recommended Installation and Maintenance Guidelines and product technical information.

This limited warranty does not cover and expressly excludes any damage, loss, cost, defect, or deficiency arising out of or relating to: (a) accident, abuse, misuse, or vandalism; (b) mold and mildew; (c) use of incompatible materials, accessories, or supplies; (d) abnormal conditions of use including use on walls subject to moisture infiltration or accumulation; (e) improper storage, handling, installation, or maintenance; (f) design, installation, or construction defects and/or deficiences of any kind or nature; (g) fire, flood, or other acts, omissions, causes, or events beyond the control of Wolf-Gordon; or (h) wall protection material that has been altered by anyone other than Wolf-Gordon; or (i) any other loss, cost, damage, defect, or deficiency not within the scope of this limited and exclusive warranty.

This limited warranty is the sole and exclusive warranty given by Wolf-Gordon with respect to this product. All other representations or warranties, express or implied, are expressly disclaimed, including any implied warranties of merchantability, fitness for a particular purpose or any implied warranties claimed to arise from trade usage, custom or course of dealing. Buyer’s sole and exclusive remedy shall be replacement of the defective product or refund of the purchase price, at Wolf-Gordon’s option.

In no event will Wolf-Gordon be liable for indirect, consequential, special, or exemplary damages, whether based in contract, tort, warranty, strict liability, or otherwise. This limited and exclusive warranty shall supersede and control any other representations and/or warranties with respect to this product. In no event shall Wolf-Gordon’s liability exceed the purchase price and/or invoiced value of the goods.

All claims for defects hereunder must be presented to Wolf-Gordon, in writing, within thirty (30) days after buyer discovers and/or should have discovered the alleged defect(s). Wolf-Gordon shall then be provided a reasonable opportunity to examine the allegedly nonconforming product and verify any such defect before its use or further processing. Failure of buyer to comply with these notice provisions shall constitute a waiver by buyer of all claims in respect thereto.

Textiles

Limited and Exclusive Warranty

In addition to any applicable manufacturers' warranty, Wolf-Gordon warrants to the buyer that 
for a period of five years from the original purchase date, our textile products will perform in 
accordance with the accepted industry standards of ACT (Association for Contract Textiles) when used under normal conditions with proper maintenance and for the purpose intended. Wolf-Gordon's limited and exclusive warranty is not assignable and is not transferable to subsequent purchasers and/or owners of the products. Additional fabric finishes or any stain or soil repellent treatment applied after purchase will void this limited warranty.

This limited warranty does not cover and expressly excludes any damage, loss, cost, defect or deficiency arising out of or relating to: (a) accident, abuse, misuse, vandalism or animals; (b) chemicals, improper cleaning or maintenance; (c) mold and mildew; (d) unreasonable use; (e) improper storage, handling, application, fabrication or installation practice; (f) fire, flood or other acts, omissions, causes or events beyond the control of Wolf-Gordon; or (g) any other loss, cost, damage, defect or deficiency not within the scope of this limited and exclusive warranty.

This limited warranty is the sole and exclusive warranty given by Wolf-Gordon with respect 
to this product. All other representations or warranties, express or implied, are expressly 
disclaimed, including any implied warranties of merchantability, fitness for a particular purpose or any implied warranties claimed to arise from trade usage, custom or course of dealing. Buyer's sole and exclusive remedy shall be replacement of the defective product or refund of the purchase price, at Wolf-Gordon's option.

In no event will Wolf-Gordon be liable for indirect, consequential, special or exemplary damages, whether based in contract, tort, warranty, strict liability or otherwise. This limited and exclusive warranty shall supersede and control any other representations and/or warranties with respect to this product. In no event shall Wolf-Gordon's liability exceed the purchase price and/or invoiced value of the goods.

All claims for defects hereunder must be presented to Wolf-Gordon, in writing, within thirty (30) days after buyer discovers and/or should have discovered the alleged defect(s). Wolf-Gordon shall then be provided a reasonable opportunity to examine the allegedly nonconforming product and verify any such defect before its use or further processing. Failure of buyer to comply with these notice provisions shall constitute a waiver by buyer of all claims in respect thereto.

Paint

Scuffmaster Architectural Finishes Warranty

Master Coating Technologies warrants the Scuffmaster components of this finish system against manufacturing defect for a period of five years from the date of application when applied to a wall surface according to manufacturer’s printed instructions. Manufacturing defect is defined to be a failure of the coating system to adhere to a wall surface when applied according to manufacturer’s printed instructions, and does not include subsequent failure or damage caused by exogenous factors such as substrate failure or defect, sharp objects, persons, or acts of God. In the event of a failure resulting from manufacturing defect, the product will be replaced. Master Coating Technologies shall have no obligation to or otherwise participate in labor or other costs associated with replacing the product. This warranty supersedes all previous warranties.

Wink

Limited and Exclusive Warranty

Wolf-Gordon extends the manufacturer's warranty for the Wink finish system for ten (10) years from the date of shipment by Wolf-Gordon against failure to adhere to a wall surface; to not crack or peel; to resist staining; and to show no appreciable fade when applied to a wall surface according to the manufacturer’s application instructions and properly cleaned and maintained. The limited warranty herein shall not apply to any subsequent failure or damage caused by external factors such as substrate failure or defect, environmental conditions, sharp objects, abuse, misuse, damage, neglect, or accident beyond published limitations for the product; or any defects caused by the materials on the surface to which the product is applied, other than those specified in this warranty.

The liability of Wolf-Gordon under this limited warranty is limited to the replacement value of the Wink product.

THIS LIMITED WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, WRITTEN OR ORAL, OTHER THAN THE MANUFACTURER’S WARRANTY.

Digital Print Wallcovering

Limited and Exclusive Warranty

Wolf-Gordon warrants to the buyer that for a period of three years from the date of shipment, our digital print wallcoverings will be free of defects not detectable by proper professional inspection and within accepted commercial standards for image accuracy prior to installation or after all panels have been reviewed. If any defective material is detected, installation should discontinue and Wolf-Gordon should be notified immediately. Wolf-Gordon’s limited and exclusive warranty is in addition to any applicable manufacturers’ warranty, and is not assignable or transferable to subsequent purchasers and/or owners of the products. This warranty only applies in instances where the wallcovering has been professionally installed according to Wolf-Gordon’s current recommended Installation Guidelines and product technical information.

This limited warranty does not cover and expressly excludes any damage, loss, cost, defect, or deficiency arising out of or relating to: (a) accident, abuse, misuse, or vandalism; (b) mold and mildew; (c) use of incompatible materials, accessories, or supplies; (d) abnormal conditions of use including use on walls subject to moisture infiltration or accumulation; (e) improper storage, handling, installation, or maintenance; (f) design, installation, or construction defects and/or deficiences of any kind or nature; (g) fire, flood, or other acts, omissions, causes, or events beyond the control of Wolf-Gordon; or (h) wallcovering that has been altered by anyone other than Wolf-Gordon; or (i) any other loss, cost, damage, defect, or deficiency not within the scope of this limited and exclusive warranty.

This limited warranty is the sole and exclusive warranty given by Wolf-Gordon with respect to this product. All other representations or warranties, express or implied, are expressly disclaimed, including any implied warranties of merchantability, fitness for a particular purpose or any implied warranties claimed to arise from trade usage, custom or course of dealing. Buyer’s sole and exclusive remedy shall be replacement of the defective product or refund of the purchase price, at Wolf-Gordon’s option.

In no event will Wolf-Gordon be liable for indirect, consequential, special, or exemplary damages, whether based in contract, tort, warranty, strict liability, or otherwise. This limited and exclusive warranty shall supersede and control any other representations and/or warranties with respect to this product. In no event shall Wolf-Gordon's liability exceed the purchase price and/or invoiced value of the goods.

All claims for defects hereunder must be presented to Wolf-Gordon, in writing, within thirty (30) days after buyer discovers and/or should have discovered the alleged defect(s). Wolf-Gordon shall then be provided a reasonable opportunity to examine the allegedly nonconforming product and verify any such defect before its use or further processing. Failure of buyer to comply with these notice provisions shall constitute a waiver by buyer of all claims in respect thereto.